| By Author | April 7, 2021 9:47 AM ET
In the wake of a global pandemic and a shift in renter expectations, property managers are looking for an edge, now more than ever.
London PropTech startup HomeHero is building an "operating system for the home" to help property managers provide exceptional living experiences to residents.
HomeHero is an app that residents can use to run all the services in their home. They set up your utilities from day one. Your internet is live by the time you enter your new home. Any maintenance or repairs issues? Just log a request in the app. Need anything else, like a deep clean or home insurance? HomeHero has it covered.
HomeHero Founder & CEO Kenny Alegbe believes, 'residents are no longer only looking for a space to live. They are looking for amenities, convenience, assistance and lifestyle perks. On top of this, residents are looking for simple living and to alleviate some of the mental burden of running a home'.
Residents want everything set up quickly in a new home, easy access to their home services and smooth communication with their landlord, from day one. Most importantly, they want to feel at home.
Property managers want more efficient ways to manage properties, less messaging with their residents, an edge on the competition and happier landlords and residents.
So what are the key benefits for property managers?
Better Communication:
The chat-centric platform streamlines communications with residents to save time, making it simple and easy for residents to easily manage their homes and access assistance 24/7. The automated chat can triage and diagnose resident communication with HomeHero's AI assist, from reporting a leaky tap to answering FAQs on your behalf, improving customer service and reducing their workload.
Increased Revenue:
HomeHero creates additional revenue streams, from sign up commission to recurring revenue from our services marketplace. Property managers can earn commission on gas, electric, broadband and event smart meter installs. The longer a property stays with HomeHero, the more you can make each year of the tenancy. This means longer, more profitable tenancies for property managers, and happy, easy living for tenants.
Less Hassle and Worry:
HomeHero enables property managers to reduce costs, and cover all bases. HomeHero covers all utility bills, for up to 28 days during a void period, as well as providing £600 worth of Home Emergency cover as standard, to offer peace of mind to Landlords. HomeHero also protects you from times of uncertainty, with income protection insurance to cover job losses or change of circumstance, as well as 24/7 emergency cover.
Interested in interviewing our CEO, seeing a demo or hearing more about the platform? Email Head of Communications Nana Wereko-Brobby at nana@homehero.co.uk
For more information, please visit: www.homehero.co.uk